IT Support France tại Paris, France

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IT Support France

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Paris, France

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We are a Switzerland based IT company who work, support and offer IT service / Resources globally.
Now we need a Level-01 IT Technician at France for Full time position.
Location:
• Paris
• Nozay
* Need to have valid work permit.
* Need to know good local Language (French) & English.
* Good knowledge about computers/IT and couple of years of experience will be a big plus.
* 1-year contract with possible extend.
* world leading company and good / friendly environment.
* It’s an entry level job so career changer or fresher are welcome.
* If all above match your requirements and needs, please feel free to send your CV (with WhatsApp Number) as soon as possible at - [email protected]
* it’s a level-1 job. So, freshers can also apply.
Mandatory Requirement:
(Essential duties for the position include, but are not limited to the following)
• Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs
• Resolve incidents and problems associated with EUC equipment
• Perform reactive troubleshooting to effectively identify potential incidents or problems, and attempt to eliminate them to occur in the future
• Support Authorized Uses connecting or attempting to connect to corporate network and assist in the coordination and completion of accessing LAN, print, and file services; connection to WAN; and accessing appropriate LAN segments
• Provide repair and maintenance for mobile devices
• Install, upgrade and repair EUC equipment (desktops, laptops, monitors, and associated peripherals)
• Provide software break/fix services and replacement of non-warranty assets for end users
• Provide network printers and scanner network connectivity, including providing network support for device configuration, for IP addressing, and direct TCP/IP output
• Provide warranty and break/fix support for networked printers and scanners
• Configure and support end users on mobile computing platforms
• Provide VIP support for equipment including desktop devices, mobile devices, display screens, video systems, docking stations, communication devices, direct attached printers, local printers, scanners, wireless networking, etc.
• Create, change and remove printer configurations and queues based on requests and in accordance with SLAs
• Provide on-site hardware support for general troubleshooting and problems for end user computing technologies
• Provide regular, accurate, and timely feedback regarding customer requirements which shall include supervising assignments and maintaining timely communication with sales, operations, and branch office personnel.
• Utilize problem management database and systems to track and report on customer calls and requests.
• Communicate technical information to technical and non-technical team and customers.
• Desk side support services as required.
Send your CV in this mail- [email protected] or [email protected]
Salary: Negotiable.
Company Details:
Best Connect International Consultancy
Zürcherstrasse 110 8952 schlieren Zurich, switzerland.
Phone : +41 78 619 59 28
Email : [email protected]
Email : [email protected]